We will remove a bike lock if you have lost your lock key or combination. This service is only available if you have pre-registered your bicycle with the Office of Transportation and Parking Services, and requires proof of ownership prior to the removal of the lock.


Complete the Bike Lock Removal Form from the Office of Transportation and Parking Services.

Once the Office of Transportation and Parking Services schedules the date and time, a Facilities employee will meet you at the location of your bike. You must remember to bring the completed form with you and give it to the individual performing the bike lock removal. The completed form is for your protection, verifying you own the bike, and rest assured we will not remove a bike lock without a validated form.


Bike lock removal is performed at no cost to you.

Service category: 

Did you know?

  • The Facilities Customer Service Center (609-258-8000) is a centralized call center for every Facilities department. They handle approximately 60,000 inquires per calendar year via phone, web, and email.