Operations

Facilities Operations includes multiple groups responsible for maintaining our beautiful campus, inside and outside buildings, as well as above and below ground. Please don't hesitate to contact our Facilities Customer Service Center if you need our help, 609-258-8000.

Operations Groups

Building Services

Our staff in Building Services have a daily presence in every building on Princeton campus, and are responsible for cleaning, moving, logistical support of campus events and running the Resource Recovery program. We manage several warehouse complexes for rental equipment, document storage, resource recovery items and a few important artifacts that come out once a year. We also maintain student laundromats, campus fire extinguishers, and the University waste and recycling stream.  Our teams clean over 10,000,000 square feet daily, deliver, setup and take down over 125,000 pieces of rental equipment each year, manage nearly 100,000 square feet of warehouse space, and remove over 5,000 tons of waste and recycling each year. 

Campus Grounds

Our Campus Grounds staff are responsible for the maintenance, horticulture, and arboriculture needs of the entire campus; management of the University fleet, and coordination of many high-profile exterior events each year.  Grounds services include mowing, landscaping, forest management and snow and ice removal.  This team is also responsible for planning and executing multiple special events each year, including alumni and trustee events and reunions.  

Civil & Environmental Engineering

Our Civil and Environmental engineers maintain our utility distribution systems, roads & parking lots, keep us in environmental compliance and provide rigging services to move heavy objects or specialized equipment.

Maintenance 

Our Maintenance staff are responsbile for stewardship of the buildings, labs, and special facilities on our main and Forrestal Campuses, as well as off-campus graduate housing, faculty and staff housing, and commercial properties. Our services include carpentry, masonry, painting, plumbing, HVAC, roofing, electrical & elevator work, as well as major event & reunion support. Over the course of a year, we respond to a majority of the 60,000+ service requests received by our Facilities Service Center.

Major Maintenance - Special Projects

Our Special Projects team design and oversee interior renovations, masonry repair, large scale exterior envelope repairs, maintenance and upgrades such as roof and window work.

Service Center

Our friendly Service Center representatives are your central point of contact into our large organization. Just call (609) 258-8000, submit a service request online or email us for help. The Service Center is open from 7:30am to 5pm every weekday and ready to help you get the services and resources you need. The Department of Public Safety answers the phone when the Service Center is closed and they can get Facilities help if the situation is urgent. 

Site Protection

Our staff in Site Protection test, inspect, maintain and manage the University’s Fire Protective Safety Systems (FPSS), Card Access Control System, Security Systems  (CACS), Campus Video Management System (CVMS), the Keyless Locking System (KLS) and the Locksmith Shop.  We oversee the design, required testing code compliances and practices as it pertains to all of these systems. Located at 306 Alexander Street we also provide a 24 hour/7 day on-site Response Team to support these systems as well as other emergency needs of the University. 

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In The News

Top Five Facilities Move-out questions
May 8, 2023

It is that time of year, and whether this is your first move-out or your last, we often get questions about how this all works. I have stuff I don't need anymore, is there a place to donate on campus?Absolutely, if you don't want to keep it, please donate it! 

Resource Recovery Warehouse fully open again!
Aug. 9, 2021

We are happy to announce Resource Recovery's warehouse fully reopens this week and we return to our normal pre-pandemic hours. Chairs, desks, bookcases, and much, much more. 

Here's how to shop with us:

Wednesdays 9 am-Noon, for Non-profit organizations.  Thursdays 8:30 am – 9:30 am, for University personnel, and 10:00 am…
Facilities Tips and Tricks to a Happy Move-in during COVID
Jan. 6, 2021

Here in Facilities, we've been helping out during move-in for oh, a few years. We've assembled a list of tips and tricks that we hope will make your move-in experience a bit easier (check out tips 8 and 9 to help adjust your bed). Whether you are a new or returning student, welcome to campus! Our Facilities…

Princeton Receives NJ Recycling Award
Dec. 3, 2020

“The University’s recycling achievements have been the result of the collaborative planning and hard work of the Building Services and Office of Sustainability teams,” said Seward. “I thank them all for their labor and striving to improve the environment for our future generations. I am honored to accept this award on behalf of the University…

New COVID signs for the University
Oct. 15, 2020

In Spring 2020 a campus-wide COVID signage working group was tasked with developing clear COVID signs to support and share the University's evolving COVID-19 policies. The working group partnered with Applied Wayfinding, a London-based company that specializes in dealing with complex information, to develop signs to clearly and effectively share our COVID policies. The new suite of Princeton University COVID signs provide safety information using colorful graphics and icons developed around 4 types of signs.

Did You Know

The Service Center (609-258-8000) is a centralized call center for every Facilities department. They handle approximately 60,000 inquiries per year via phone, web, and email.