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To unlock a CACS door (wall-mounted reader)
- Look to see that the status LED light on top of the card reader is green.
- Hold your TigerCard up to the card reader.
- Listen for the beep.
- The light on the card reader will flash green and red.
- Open the door.
Many University dorms, academic and administrative buildings use one of our two keyless locking systems. These systems require a TigerCard, with proper credentials, to unlock the door. For increased security, some lock readers require a 4-digit pin as well. Dormatories have door-mounted Salto lock readers with keypads, and most other buildings have wall-mounted CACS lock readers with and without keypads.
Hot Spots
To control security access to Salto door-mounted lock readers, you will need to present your TigerCard to a Hot Spot from time to time to update and validate your security profile. This will ensure you have the access needed to unlock your door.
- Students will be asked to visit a hotspot a minimum of 3x a year
- Faculty and Staff will be asked to visit a hotspot a minimum of 1x a year
To report problems
Please review the TigerCard Reader Guide to help troubleshoot common problems. Contact the Customer Service Center to report broken door readers.
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Facilities Service Center
Did You Know
The Service Center (609-258-8000) is a centralized call center for every Facilities department. They handle approximately 60,000 inquiries per year via phone, web, and email.